My fiancé set up a move with this company. The team of three showed up 30 mins late and upon seeing the open garage full of boxes stayed with a sarcastic tone “is all of this being moved too?” We listed and sold our home within a month so that is our packing that’s been done… the team of three proceeds to look through the house and states the quote that was given to us did not include all the rooms. My fiancé talked to an online representative and gave him all the specs. 2400 sq ft home… big furniture ect. And we were quoted that amount. The movers stated they did not sign up for that kind of move and called their “boss” who said it’s up to the drivers on who they move and do not move. So we kindly and politely asked them to leave. They have called twice now asking us to reschedule which we WILL NOT do. I would not bother with this business when there are plenty of other qualified and professional companies out there willing to do what it takes to move a home.

Edit: in response to the companies reply… my fiancé called after booking and asked for a 3rd person and updated the company on the amount of boxes and asked for an updated quote and confirmed the hourly rate per person and that no matter how many hours it took it would be completed. Before even introducing himself, the driver walked up with a foul attitude. I will not be silenced on this matter. I’m not asking for anything from the company but the professional thing to do is admit fault and improve. Take a serious look at who you have working for you and how they treat people who are spending their hard earned money to move.